Privacy Policy

This Privacy Policy is provided in German and English. The English version is provided for convenience only. In case of discrepancies, the German version shall prevail.

1. Data Controller

Alevora LLC
1621 Central Ave
Cheyenne, WY 82001
United States

(hereinafter referred to as "we" or the "Provider")

2. Purpose of This Privacy Policy

This Privacy Policy explains how we process personal data in connection with:

• contact inquiries
• offers and contractual relationships
• customer communication
• use of a Customer Relationship Management (CRM) system
• legal and regulatory obligations

3. Personal Data We Process

We may process the following categories of personal data:

• contact details
• company and role information
• communication data
• offer and contract-related information
• billing-related data

4. Purpose and Legal Basis

Personal data is processed for:

• responding to inquiries
• preparing and fulfilling contracts
• maintaining customer relationships
• complying with legal obligations

Processing is based on contractual necessity, legal obligations, and legitimate business interests.

5. Use of HubSpot (CRM), Lucky Orange and Google Analytics (Web Analytics)

We use HubSpot as our Customer Relationship Management (CRM) system to manage contacts, leads, offers, and customer relationships.

HubSpot acts as a third-party service provider processing data on our behalf.

Further information can be found in HubSpot's Privacy Policy.

In addition, we use HubSpot tracking on our website (alevora.io) to attribute visitor sources and conversions.

On our website we also use Lucky Orange, a web analytics service provided by Lucky Orange, LLC (USA). Lucky Orange creates heatmaps and session recordings (e.g. mouse movements, clicks, scrolling behavior) to help us understand and improve how our website is used. Form field entries are masked by default. Lucky Orange acts as a data processor on our behalf. Further information can be found in Lucky Orange's Privacy Policy.

We also use Google Analytics 4, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies and similar technologies to analyze how visitors use our website (e.g. pages viewed, session duration, traffic sources). IP addresses are anonymized by default. This data helps us measure reach and improve our website. Google acts as a data processor on our behalf. Further information can be found in Google's Privacy Policy.

6. International Data Transfers

Personal data may be processed outside Switzerland or the European Union, including in the United States (in particular through HubSpot, Lucky Orange and Google Analytics).

We ensure that appropriate safeguards are in place to protect personal data.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the stated purposes or to comply with legal retention requirements.

8. Your Rights

You have the right to:

• request access to your personal data
• request correction or deletion
• request restriction of processing
• object to processing where permitted by law

Requests may be submitted to us at any time.

9. Data Security

We apply appropriate technical and organizational measures to protect personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The current version shall apply.

11. Contact

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us.